About us.

Our mission.

To create inspired technical and creative digital solutions for a wide range of clients across multiple sectors, while becoming a trusted extension of their team.

Who we are.

Who we are and what we do matters. Why? Because of what it means for you when we design and build your bespoke website or web app, or manage your web services.

Today’s iconnet is the successful evolution of a digital agency that’s been Gloucestershire-based since 1996. We work closely with carefully chosen strategic partners. And for wide-ranging public and private sector clients, plcs, SMEs and not-for-profits.

Clients as diverse as Unilever, NHS and Age UK love working with our small, professional, focused team – and the results we get for them.

Our USP.

Outstanding customer retention, support, and aftercare.

How we work.

We discuss your ideas and help realise them. We’ll explore your needs with refreshing objectivity, honesty and transparency – while always challenging you and your processes.

Listen.

We need to fully understand your requirements and this is where the questions start. Who are your competitors? Where does this project sit within your strategy? What are the key objectives and goals? Such incisive, relevant, questions underpin everything we subsequently do for you.

Think.

Next we carefully consider specifics of your solution: things such as how many fields your form needs? What results do you want your search to return? Do we need to integrate with any third party solutions? This is when the thought processes really kick in.

Explore.

This stage is about collaborating to generate ideas on the best way to achieve your objective. We constantly seek opportunities to make improvements, challenge processes and analyse the smallest details.

Create.

This is when we use all of the gathered information to create our solution in the build phase. Rest assured that it’s always the best version we can build. It’ll be a carefully considered solution that will always focus on the original brief, your budget and the agreed timescale.

Our vision.

We’re a small, highly-skilled, creative and technically-capable team. Our team-members work hard together to create the best possible solutions for our clients.

Agility

We’re responsive and quick to change, depending on client and industry requirements/needs.

Efficiency

We maximise productivity while minimising wasted time and resource.

Creativity

We demonstrate creativity in many forms from thinking, ideas and thought processes to coding, design and execution.

Reliability & Loyalty

We build long-lasting relationships, based on mutual trust, with clients and suppliers.

Profitability

We recognise that profitability is essential for our – and your –success.

Giving back.

Like you, we like giving back and helping good causes.

That's why over the years, we've supported Gloucestershire's James Hopkins Trust and Gloucestershire Royal Hospital's Pied Piper Appeal. It's why we parachuted for Maggie's in Cheltenham. And, it's why the team climbed Snowdon to raise more than £3,500 for Bristol’s' Southmead Hospital (they saved our colleague Luke's life).

I wasn’t surprised at all by the support from iconnet while I was unwell. Leading the team up Snowdon to raise funds for Southmead Hospital was the least I could do to say thank you.

Luke

Web Developer