The team at Iconnet have been so instrumental in the support and ongoing management of our entire online presence. They have streamlined day-to-day processes and offered pro-active solutions which has freed up valuable time for me as a busy Office Manager.
Due to the increase in members (nearly 3000) and the demands and challenges of maintaining a successful online presence, Iconnet were chosen to create a ‘specialist in-between app’ that could communicate with the CAAV website and a new Civi CRM system that was developed on a different platform.
This is the sort of challenge our team thrives on - multiple applications on different platforms talking to each other through a bespoke application. In addition to this, we needed to streamline the process for the Office Manager as her workload was ever-increasing.
By automating many of the manual processes they had to undertake we were able to shave valuable time from the day-to-day activities - another success.