We built a custom integration on the website that reads the data from the CRM every hour and performs all of the updates, that were once done manually, automatically.
This has saved hours of manual processing and has allowed the staff more time to concentrate on what they should be doing - leading to a much more productive office. Not only does this save time but it greatly improves the accuracy of the data too.
A custom website admin screen was built to manage the imported data which that includes features the CRM could not provide.
This allows CAAV to get the best of both worlds without needing to rebuild their entire CRM or website.
Among other work we undertake for the CAAV we help Elaine with reviewing the website stats and creating reports that she needs.